Custom Dynamic Choice Lists (DCL) With Name Containing More Than 27 Characters Triggers Error ORA-00972: identifier is too long

(Doc ID 2053501.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Microsoft Outlook

When attempting to sync with Sales Cloud for Outlook, the following error occurs.

The message is oracle.jbo.service.errors.ServiceException : JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.

This error occurs when Outlook invokes the update operation on the SalesPartyService Web Service. The update operation fails with error

ORA-00972: identifier is too long

Also been found that the above error may also appear in the SUI or Classic or if the custom DCL field is added to Simplified or Desktop Pages in Application Composer.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms