Service Anti-Virus Scanner Blocks Upload And Synchronization (Doc ID 2053591.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Documents Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When uploading files to the service, either through the Web UI or through the Synchronization Client, the file may fail to be uploaded (or synchronized). An error may be experienced which indicates that the file was rejected as infected with a virus.

Cause

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