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Error When Trying To Update A Rate Table: You cannot lock this record (Doc ID 2054172.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0


When attempting to update rate tables an error occurs.

ERROR
-----------------------
"You cannot lock this record because it is already locked by another user"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a. Navigate to the Manage rate tables form
b. Select a rate table 
c. Select 'Edit Rates' button
d. Try to change a rate
e. Error is received



Cause

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In this Document
Symptoms
Cause
Solution
References


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