Journal Approval Is Not Getting Triggered; It Remains in Required Status (Doc ID 2054482.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Fusion General Ledger - Version 11.1.10.0.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Capture Transactions-Record and Edit Standard Journal Entries

Journal approval was setup by defining a Supervisory approval rule and enabling approval for the appropriate journal source and ledger.
When submitting a journal for approval nothing appears to happen; the journal is not submitted for approval and remains with Approval
status of Required.

The issue can be reproduced with the following steps:
1. Enable Approval flag for ledger
2. Enable Source for Approval
3. Modify the appropriate task FinGlJournalApproval
4. Assign manager to Journal creator.
5. Create a journal and go to Batch Actions > Request approval. Nothing appears to happen afterwards.



Cause

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