Profile and Cover Photo Comments Not Monitored (Doc ID 2054532.1)

Last updated on SEPTEMBER 16, 2015

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
---------------
A client finds comments on profile and cover photos not monitored in Engage.



EXPECTED BEHAVIOR
-----------------------
Should be picking up all comments IF comments are picked up on profile and cover photo images.

Cause

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