*Post Receipt Batch (API) Jobs Keep Running Or Error, Won't Complete When No Customer Account Profile Defined (Doc ID 2054782.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Receipts

When trying to post receipts created from Create Receipt Batch spreadsheet the process does not complete and continues to run
ERROR
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From the log

Warning - Could not get profile option value for AR_ALLOW_OVERAPPLICATION_IN_LOCKBOX
AR_CABP_BATCH_UPDATE_FAILURE

AR_CABP_RCPT_COUNT_FAILURE



STEPS
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The issue can be reproduced at will with the following steps:
1. Review Receipt Batch
2. Post

BUSINESS IMPACT
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Unable to complete and posts receipts.

Cause

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