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*Post Receipt Batch (API) Jobs Keep Running Or Error, Won't Complete When No Customer Account Profile Defined (Doc ID 2054782.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When trying to post receipts created from Create Receipt Batch spreadsheet the process does not complete and continues to run
ERROR
-----------------------
From the log

Warning - Could not get profile option value for AR_ALLOW_OVERAPPLICATION_IN_LOCKBOX
AR_CABP_BATCH_UPDATE_FAILURE

AR_CABP_RCPT_COUNT_FAILURE



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Review Receipt Batch
2. Post

BUSINESS IMPACT
-----------------------
Unable to complete and posts receipts.

Cause

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In this Document
Symptoms
Cause
Solution
References


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