Impossible To Open Task "Manage Sales Methods And Sales Stages" (Doc ID 2054900.1)

Last updated on SEPTEMBER 28, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

Not able to open task "Manage sales methods" and "Manage file import mapping"


ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #X":
An authorization error occurred while invoking task Manage Sales Methods and Sales Stages of module code sales. Review the security configuration. Contact your help desk..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Setup and Maintenance
2. Search for tasks "Manage sales methods" and "Manage file import mapping"
3. Click Go to task
4. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import opportunities from another system.

Cause

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