My Oracle Support Banner

Account Selection Pop-up In Subledger Journal Entry Displays Parent Segment Values (Doc ID 2055515.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When creating a Manual Subledger Journal Entry the Account Code Combination pop-up displays both Parent and Child segment values.   

Selecting a Parent value will result in one of the following errors;
1.  You cannot enter an account with a parent segment value. (GL-780043)

OR

2.  Posting is disabled for this account. (XLA-870278)
The account must be enabled for posting, or a different one is to be used

 

As Parent values are not allowed they should not be displayed.

This issue affects any Manual Journal from a Subledger.   The example used in this case was;

Navigator > Payables > Invoices > Create Adjustment Journal

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.