ActivityService Web Service CreateActivity Operation Creating New Activities With Null ActivityTypeCode (Doc ID 2055568.1)

Last updated on NOVEMBER 24, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Activity Management

ACTUAL BEHAVIOR
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When a new Activity is created using the ActivityService Web Service/CreateActivity operation the ActivityTypeCode is null

EXPECTED BEHAVIOR
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The ActivityTypeCode should not be null. It should match the Activity Type Code sent via the SOAP Request.

STEPS
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The issue can be reproduced at will with the following steps:
1. Invoke the ActivityService Web Service, CreateActivity Operation using the following request
  


3. Check the Activity in Simplified Pages and notice the Activity Type is null.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Activities created using the ActivityService Web Service have a null ActivityTypeCode

Cause

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