Facebook Tab showing - "No Facebook page found " error (Doc ID 2056493.1)

Last updated on SEPTEMBER 16, 2015

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------
Facebook tab/app is displaying error "No Facebook Page found"

EXPECTED BEHAVIOR
-----------------------
Tab should display the content of the view, ideally not throwing any error.

BUSINESS IMPACT
-----------------------
Customer and the users/fans are unable to see the content of the tab.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms