Opportunity Save & Close and Asynchronous process is not running (Doc ID 2056795.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Opportunities

When attempting to run Save and Close, the Opportunity is not getting assigned
the following error occurs.

ERROR
-----------------------
The error occurs in a SOA Composite 'OpptyMgmtOpportunitiesAutoAssignmentComposite' faulted payload:

oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : access denied (oracle.wsm.security.WSFunctionPermission http://xmlns.oracle.com/apps/sales/opptyMgmt/opportunities/opportunityService/OpportunityService#doAutoAssignmentAsynchronously invoke)

 

Also the following errors are observed in SOA_Server1_diagnostic.log file


"oracle.tip.mediator.infra.exception.MediatorException: ORAMED-03303:[Unexpected exception in case execution]Unexpected exception in request response operation "process" on reference "OptyMgmtAutoAssignmentProcess.optymgmtautoassignmentprocess_client". Possible Fix:Check whether the reference service is properly configured and running or look at exception for analyzing the reason or contact Oracle Support Services.

[2015-09-15T19:19:17.431+00:00] [soa_server1] [ERROR] [] [oracle.webservices.jaxws] [tid: DaemonWorkThread: '20' of WorkManager: 'wm/SOAWorkManager'] [userId: xxxxxxx] [ecid: xxxxxxxxxxxxxxxxxxxxxxxxxxx,1:21148] [APP: soa-infra] [composite_instance_id: 490132] [component_instance_id: a887d72a-5bde-11e5-b1fd-00163e611b06] [composite_name: OpptyMgmtOpportunitiesAutoAssignmentComposite!11.1.9.2.0] [component_name: OpportunityService] Error while invoking endpoint "http://URL:PORT/opptyMgmtOpportunities/OpportunityService" from client; Security Subject: FBI_TRANSACTIONAL_BUSINESS_INTELLIGENCE_WORKER

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new Opportunity
2. Run Save and Close
3. The Opportunity is not assigned

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Opportunities are not getting assigned

Cause

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