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Opportunity Save & Close and Asynchronous process is not running (Doc ID 2056795.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Opportunities

When attempting to run Save and Close, the Opportunity is not getting assigned
the following error occurs.

ERROR
-----------------------
The error occurs in a SOA Composite 'OpptyMgmtOpportunitiesAutoAssignmentComposite' faulted payload:

oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : access denied (oracle.wsm.security.WSFunctionPermission http://xmlns.oracle.com/apps/sales/opptyMgmt/opportunities/opportunityService/OpportunityService#doAutoAssignmentAsynchronously invoke)

 

Also the following errors are observed in SOA_Server1_diagnostic.log file




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new Opportunity
2. Run Save and Close
3. The Opportunity is not assigned

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Opportunities are not getting assigned

Cause

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In this Document
Symptoms
Cause
Solution
References


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