How to Resolve Mandatory custom field on Account Object throwing error in Partner Creation and Updation (Error : Attribute Test_trig_field_c in OrganizationDEO is required)

(Doc ID 2058095.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Partner Management

Problem Description:

1)On Accounts workspace we have created an extensible custom field (of type Fixed Choice List) and marked the field as required on for Accounts.
2) The field is exposed on create page of Accounts and is mandatory.

> Customer > Create Account > 'Test_trig_field_c' is required field

 

3)Account creation is enabled only when value in this field is provided

4)Now when we go to Create Partner, we get the following error when we click save

Error : Attribute Test_trig_field_c in OrganizationDEO is required.

5)The same error is thrown when we try to update organization name of the partner or create a new primary contact for the partner:

     Case 1

 

 

 

Case 2:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms