Error While Trying To Waive Vision Plan (Doc ID 2058463.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Benefits

When changing from an election with dependents to waive plan, error is thrown stating that the dependents do not meet designation requirements for the relationship group children for plan vision. There are no designation requirements set up for the waive vision plan.

ERROR
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The plan dependents are not correctly designated. (BEN-990455)
Contact the benefits administrator to discuss the dependent designation requirement for the relationship group for plan waive

STEPS
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The issue can be reproduced at will with the following steps:
 Navigator > Enrollments > Query Employee > Enrollments > Select Waive Vision plan
After this error is thrown.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot make enrollment changes.


Cause

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