Not Able To Access Manage Product Groups Task-Unable to retrieve content. Additional information for "Remote Region error #X" (Doc ID 2058590.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Sales, Sales Catalog, Not able to access 'Manage Product Groups' task


ERROR
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Unable to retrieve content. Additional information for "Remote Region error #7":
An authorization error occurred while invoking task Manage Product Groups of module code sales. Review the security configuration. Contact your help desk..





STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Setup and Maintenance > All Tasks > search for 'Manage Product Groups' > click on Go to Task >



Cause

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