SUI Forecasting Tab "You Do Not Have Permission To Access This Information" (Doc ID 2059076.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

 There are couple of Sales administrators who want access to forecasting screens of SUI. These users are granted a) Sales Manager or b) Sales VP role in "Manage Users" screen under current roles and also assigned to "Global Sales" territory as a sales administrator. Still these users are not able to access forecasting data from SUI. Customer have also checked that their territories are having "Forecast by parent territory" as unchecked only.

ERROR
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SUI Forecasting Tab "You do not have permission to access this information"

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to App SUI
2. Click on Sales Forecast
3. Error "You do not have permission to access this information" pops up


Cause

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