Adding Sales Method field to Opportunity List view causes error

(Doc ID 2059175.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

After adding Sales Method to Opportunity List view...

Outlook reports error:

 

System Tray/ Popup 

 Internal error: Oracle Sales Cloud for Outlook has encountered an error. Please contact your system administrator.

 

Log :

[15-09-18 09:50:46.087035,T7188] [ERROR] [first chance exception]: struct resource_manager::resource_not_found: resource id 'lbl.opportunity.fld.SalesMethod' not found
[15-09-18 09:50:46.088036,T7188] [info] [logf]: !meta_replicator::update_facade
[15-09-18 09:50:46.089036,T7188] [info] [logf]: !ml::queue_executor::finish
[15-09-18 09:50:46.101082,T7188] [ERROR] [gen]: Exception (struct ml::rethrowable_exception) encountered: "resource id 'lbl.opportunity.fld.SalesMethod' not found"
[15-09-18 09:50:46.107084,T7188] [ERROR] [Tray Icon]: Internal error: Oracle Sales Cloud for Outlook has encountered an error. Please contact your system administrator.
[15-09-18 09:50:46.115084,T7188] [info] [Customization Manager]: Loading stub application using "repair failed" state

 

Cause

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