Filters: When Selecting One Picklist Entry in a Filter, it Changes to a Different Entry (Doc ID 2059715.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When configuring a filter based on a picklist value, one picklist entry is selected, but when the configuration is complete, a different entry shows on the filter and in the configuration.

For example, in a picklist containing state names, the user chooses “Texas”. However, when the configuration has been completed, the filter and its configuration changes to display “Alaska” instead.

    

Cause

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