Unable to create credit memo for released invoices on Contract when Auto Release is enabled (Doc ID 2059841.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Project Contracts

A Credit memo for the contract invoice is not created when  Auto Release is enabled .

 

Changes

Navigate to Manage Invoices and query invoice .

Open Invoice and go to actions>Create Credit > Choose any of the three Credit actions:
  1) Cancel
  2) Write-Off
  3) Concession

 Credit Memo is not generated.

Cause

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