When Trying To Update The Cash Account On A Receipt Method An Error Message Appears
(Doc ID 2060006.1)
Last updated on JULY 07, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and laterOracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version, Receipts
When trying to update the Cash account on a Receipt Method an Error message appears
ERROR
-----------------------
ORA-01403: no data found ORA-06512: at line 1
---From the ReceivableServer_1-diagnostic.log :
---
[APP: ReceivablesApp#V2.0] [DSID: 0000KzVPjSVBP975nJDCiZ1Lua29002wsv] incident 1 created with problem key "DFW-99996 [ORA-01403]
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Receipt Class and Methods
2. Edit the Receipt method> Remittance Bank Account
3. Update the Cash account. The error is raised
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the cash account on the receipt method
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |