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When Trying To Update The Cash Account On A Receipt Method An Error Message Appears (Doc ID 2060006.1)

Last updated on JULY 31, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Receipts

When trying to update the Cash account on a Receipt Method an Error message appears

ERROR
-----------------------
ORA-01403: no data found ORA-06512: at line 1

---From the ReceivableServer_1-diagnostic.log :
---
 [APP: ReceivablesApp#V2.0] [DSID: 0000KzVPjSVBP975nJDCiZ1Lua29002wsv] incident 1 created with problem key "DFW-99996 [ORA-01403]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receipt Class and Methods
2. Edit the Receipt method> Remittance Bank Account
3. Update the Cash account. The error is raised

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the cash account on the receipt method

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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