P6 Professional ClickOnce Install Fails With "Access to the path 'C:\ProgramData\Oracle\Primavera P6\P6 Professional\$filename' is denied." OR "Exception EOleException In module PM.exe at 001014AA. Access Is Denied" (Doc ID 2060740.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional via ClickOnce with a user that does not have administrative rights on the machine, the following error occurs during ClickOnce installation if workstation already has a P6 Professional installation from another user:

ERROR #1:
---------
Access to the path 'C:\ProgramData\Oracle\Primavera P6\P6 Professional\prmbootstrapV2.xml' is denied.
Task P6ProR83Cloud.PrmBootStrapCopyTask failed.

ERROR #2:
---------
Access to the path 'C:\ProgramData\Oracle\Primavera P6\P6 Professional\empty.db' is denied.
Task P6Professional.CopyEmptySQLiteDBTask failed.

ERROR #3:
---------
Access to the path 'C:\ProgramData\Oracle\Primavera P6\P6 Professional\SQLLiteDBWithoutSampleData.db' is denied.
Task P6Professional.SQLLiteDBWithoutSample failed.

ERROR #4:
---------
Access to the path 'C:\ProgramData\Oracle\Primavera P6\P6 Professional\SQLLiteDBWithSampleData.db' is denied.
Task P6Professional.SQLLiteDBWithSampleTask failed.

ERROR #5:
---------
Exception EOleException in module PM.exe at ###. Access is denied.

Note, attempting to launch P6 Professional after ClickOnce installation continues to fail with "Exception EOleException in module PM.exe at ###. Access is denied."


STEPS TO REPRODUCE:

  1. Install ClickOnce logging with user1 (o/s user) nonadmin or admin user.  Application installs successfully.
  2. Login with another user2 (o/s user) with non Administrator rights.  Download is fine but when installation begins the noted errors above occur.
  3. Note, the error also occurs when attempting to launch P6 Professional via the Start Menu.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms