Account (and Contact) Overview Page Is Blank For languages with special characters (Doc ID 2061706.1)

Last updated on SEPTEMBER 30, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Account (and Contact) Overview page is not visible when drilling on account

In SUI if user goes to Account list, click on one of the accounts he verifies the account overview page is blank.
If user clicks on "details" (the next tab) and then goes back - it is displayed correctly

This is happening for languages like Hebrew or Japanese but in English the page is rendered correctly.

Cause

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