Some Users Who Create Party Notes In MDM Caanot Return On Them

(Doc ID 2062078.1)

Last updated on OCTOBER 06, 2015

Applies to:

Oracle Fusion Sales - Version and later
Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


OWC Follow up.

On : version, Other Issues

When the user creates a "Note" in MDM, the user cannot return to view the note.

When the user creates a "Note" in MDM, the user should be able to return and reread the note.

The issue can be reproduced at will with the following steps:
1. In Desktop UI go to Customer Data Management
2. Manage Organizations
3. Select an Organization (or Create one.)
4. On the left, choose "Notes"
5. Enter in a Note
6. Save and Click "Done"
7. Search for the organization.
8. Review "Notes"
9. No note appears in search.

The issue has the following business impact:
Due to this issue, users cannot store and use notes appropriately.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms