My Oracle Support Banner

How to Update the Employee Resource In Bulk (Doc ID 2062151.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Using Manage File Import Activities, the customer is trying to update over 200 resources. When doing so, there is an error which shows up: "The role_type_code cannot be null".

EXPECTED BEHAVIOR
-----------------------
The employee resource importing should work without any errors.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator - Setup and Maintenance - Manage File Import Activities - Go to task
2. Set up the mapping
3. Activate the import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer cannot update the resources.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.