How to Update the Employee Resource In Bulk (Doc ID 2062151.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Using Manage File Import Activities, the customer is trying to update over 200 resources. When doing so, there is an error which shows up: "The role_type_code cannot be null".

EXPECTED BEHAVIOR
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The employee resource importing should work without any errors.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator - Setup and Maintenance - Manage File Import Activities - Go to task
2. Set up the mapping
3. Activate the import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer cannot update the resources.

Cause

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