Error: "Cannot Schedule Job" And XML Import of Large Projects Through P6 Professional Cloud Connect Fails (Doc ID 2062165.1)

Last updated on AUGUST 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 to 15.1.5.0 [Release 15.1]
Information in this document applies to any platform.

Symptoms

Cloud: P6 Professional Client Login and Tech

When attempting to import XML files in P6 Professional Client through P6CloudConnect,
the following error occurs.

ERROR
-----------------------
"Cannot Schedule Job"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
  1. Login to P6 Professional (using Cloud Connect)
  2. Select File, Import
  3. Select Primavera XML
  4. Complete the steps to import an XML (pointing to either a .zip or .xml)
  5. Note the message on the import results screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, multiple users cannot import XML files.

Changes

 

Cause

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