WebMethods Connection to CPQ Cloud Using SOAP Calls Fails With Error [java.net.SocketException: Connection reset] (Doc ID 2062450.1)

Last updated on JULY 07, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.

Symptoms

When performing an integration action in CPQ Cloud that uses WebMethods, the web page keeps reloading until a timeout message is displayed. Additionally, the WebMethods server log contains a "Connection reset" entry:

[1043]YYYY-MM-DD 10:57:28 EDT [ISP.0090.0003C] Error: java.net.SocketException: Connection reset

Cause

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