WebMethods Connection to CPQ Cloud Using SOAP Calls Fails With Error [java.net.SocketException: Connection reset]

(Doc ID 2062450.1)

Last updated on JULY 07, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.


When performing an integration action in CPQ Cloud that uses WebMethods, the web page keeps reloading until a timeout message is displayed. Additionally, the WebMethods server log contains a "Connection reset" entry:

[1043]YYYY-MM-DD 10:57:28 EDT [ISP.0090.0003C] Error: java.net.SocketException: Connection reset


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