Google Chrome Error when accessing Etrack - Chrome unfortunately cannot load files from local file system (Doc ID 2062599.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On: Instantis EnterpriseTrack

After navigating to ETrack URL, using Google Chrome browser, the following error occurs:

ERROR
-----------------------
The page at https://[ServerName].oracleindustry.com says:
Chrome unfortunately cannot load files from local file system, it is the browser's "feature".
You need to run TreeGrid from any HTTP server, even localhost.
Or use Internet Explorer or Safari.

As a result, users cannot access ETrack as the Google Chrome browser cannot access the URL due to the above error.

Cause

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