Turned Off Email Notifications but Emails Still Sent (Doc ID 2062612.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When opening a contract purchase agreement and choose the action to communicate, emails are sent to the supplier. User's expect emails to be disabled to suppliers.
 
The issue can be reproduced at will with the following steps:

1. Disable Email notifications for workflow and User Provisioning by setting NotificationMode = NONE on the SOA server of the Financial Domain , Procurement Domain, and IDM Domain.
2. Choose Navigator --> Purchasing .
3. Click on recent Contract Purchasing Agreement (CPA) to open it.
4. Choose actions --> communicate.
Note: communication method = e-mail
  email = xyz@abc.com
5. Click ok and request generated.
6. Email received a few minutes later.


Cause

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