Receivables Closing Period Error Related To Adjustments / Incomplete Transactions (Doc ID 2063129.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, trying to close period, it finishes with error:


ERROR
-----------------------
arp_gl_period.validate_close()+
Ledger Id = 300000003345441 , Application id = 222
Close Mode = C , Period Name = 3-16
Previous Status = W
AR Accounting data exists in SLA that have issues : Period Will not be closed.
--------------------------------------------------------------
Launching the diagnostic report for Incomplete Transactions , Orphan events or Events that have other issues

The Adjustment has issues - Adjustment ID = 7021 , Adjustment Number = 6841,Request Id = 184443
The Adjustment has issues - Adjustment ID = 7002 , Adjustment Number = 6822,Request Id = 184444
The Adjustment has issues - Adjustment ID = 7101 , Adjustment Number = 6901,Request Id = 184445
The Adjustment has issues - Adjustment ID = 7102 , Adjustment Number = 6902,Request Id = 184446
The Adjustment has issues - Adjustment ID = 7103 , Adjustment Number = 6903,Request Id = 184447

Diagnostic Report is not launched for below entities.Please review Manually
Customer Trx ID = 300000038343203 , Adjustment ID = 7107 , Adjustment Number = 6907

Diagnostic Report is not launched for below entities.Please review Manually
Customer Trx ID = 300000036050382 , Adjustment ID = 7108 , Adjustment Number = 6908


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to close period
2. Review the log process and observed the error described before


Cause

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