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Receivables Closing Period Error Related To Adjustments / Incomplete Transactions (Doc ID 2063129.1)

Last updated on APRIL 04, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, trying to close period, it finishes with error:


ERROR
-----------------------
arp_gl_period.validate_close()+
Ledger Id = <ledger_id> , Application id = 222
Close Mode = C , Period Name = <period_name>
Previous Status = W
AR Accounting data exists in SLA that have issues : Period Will not be closed.
--------------------------------------------------------------
Launching the diagnostic report for Incomplete Transactions , Orphan events or Events that have other issues

The Adjustment has issues - Adjustment ID = <adj_id> , Adjustment Number = <adj_num>,Request Id = <req_id>
The Adjustment has issues - Adjustment ID = <adj_id> , Adjustment Number = <adj_num>,Request Id = <req_id>

Diagnostic Report is not launched for below entities.Please review Manually
Customer Trx ID = <trx_id>, Adjustment ID = <adj_id> , Adjustment Number = <adj_num>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to close period
2. Review the log process and observed the error described before


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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