Receivables Closing Period Error Related To Adjustments / Incomplete Transactions
(Doc ID 2063129.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Fusion, 11.1.9.2.0 version, trying to close period, it finishes with error:
ERROR
-----------------------
arp_gl_period.validate_close()+
Ledger Id = <ledger_id> , Application id = 222
Close Mode = C , Period Name = <period_name>
Previous Status = W
AR Accounting data exists in SLA that have issues : Period Will not be closed.
--------------------------------------------------------------
Launching the diagnostic report for Incomplete Transactions , Orphan events or Events that have other issues
The Adjustment has issues - Adjustment ID = <adj_id> , Adjustment Number = <adj_num>,Request Id = <req_id>
The Adjustment has issues - Adjustment ID = <adj_id> , Adjustment Number = <adj_num>,Request Id = <req_id>
Diagnostic Report is not launched for below entities.Please review Manually
Customer Trx ID = <trx_id>, Adjustment ID = <adj_id> , Adjustment Number = <adj_num>
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to close period
2. Review the log process and observed the error described before
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |