Unable To Convert Lead To Opportunity If No Primary Contact (Doc ID 2063301.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

When attempting to convert Lead to Opportunity,
the following error occurs.

ERROR
-----------------------
"The Opportunity cannot be saved because the required fields Primary Contact are missing values"


More Details
------------------------

Create Lead > Save and Continue > Convert (to opportunity) > Error message "Account and Primary Contact Missing" > Add Account > Save > Add Primary Contact > Error message "he Opportunity cannot be saved because the required fields Primary Contact are missing values"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SUI - Create Lead - Save and Continue
2. Add Account - Save - Add Primary Contact


Cause

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