Contact Data Displaying Instead Of Accounts In Account Search Tab (Doc ID 2063338.1)

Last updated on OCTOBER 06, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

1. Creates an Activity and tries to tag a Account to it, the issue occurs.
2. In Account search tab, it's displaying Contacts instead of Accounts.
3. Creating Appointment from Activity Object not from Calendar on Desktop UI only, not using Simplified UI.


Expected Behavior

On Account Search page, accounts should appear, but not Contacts.

Reproducible Steps


a. Log into Fusion Applications

b. Go to Desktop UI

c. Go to Activity Management

d. Create Appointment

e. To tag an Account to the activity, click on Account Search tab

f. It displays Contacts instead of Accounts


Due to this issue, users are unable to map accounts to activities.

Cause

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