Integration With Service Cloud / Questions About Custom fields / objects and Account - Contacts (Doc ID 2063384.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

What level of integration can be done between sales cloud and service cloud?
Is it possible to integrate all custom fields, custom child objects, etc. of standard objects? Are there any limitations in integrating standard objects?
Do we have a quick start guide or something similar for this?

 

Solution

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