Contact Email Not Getting Update Via File Import (value not visible in UI) (Doc ID 2063684.1)

Last updated on OCTOBER 27, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Contact Email Not getting Update Via File Import

Contact Email Not getting Update Via File Import - The import job says that the contact email as updated, but when we checked in the UI the email is not present.

EXPECTED BEHAVIOR
-----------------------
Contact Email should be updated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the email in contacts.

Cause

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