Bulk API Export Only Returning Hard Bouncebacks and No Soft Bouncebacks (Doc ID 2063836.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Goal

When doing a Bulk API export with the purpose of retrieving bouncebacks, the response is only providing me with contacts who are invalid email addresses/hard bouncebacks.

Solution

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