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Error: "Process did not complete successfully. See log for details" and XML Import Fails When Importing Into P6 Professional Client (Doc ID 2064347.1)

Last updated on JANUARY 19, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.9.0 to 8.3.11.0 [Release 8.3]
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.9.0 to 8.3.11.0 [Release 8.3]
Primavera P6 Professional Project Management - Version 8.3.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML file into the Desktop Client, the following error occurs.

ERROR
-----------------------
"Process did not complete successfully. See log for details"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Desktop Client.
  2. Attempt to import XML file.
  3. Import fails.

Cause

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In this Document
Symptoms
Cause
Solution
References


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