Error: "Process did not complete successfully. See log for details" and XML Import Fails When Importing Into P6 Professional Client (Doc ID 2064347.1)

Last updated on JULY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.9.0 to 8.3.11.0 [Release 8.3]
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.9.0 to 8.3.11.0 [Release 8.3]
Primavera P6 Professional Project Management - Version 8.3.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML file into the Desktop Client, the following error occurs.

ERROR
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"Process did not complete successfully. See log for details"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Desktop Client.
2. Attempt to import XML file.
3. Import fails.

Changes

 

Cause

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