Engagement Engine: Object Doesn't Support This Property Or Method Vsapi.js (Doc ID 2064487.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

On : NA version, Rules Engine

Explanation of error "Object doesn't support this property or method vsapi.js"

When using IE<=8, end-user gets the error message ...

Object doesn't support this property or method vsapi.js, line <x> character <y>
document.addEventListener("DOMContentLoaded",function(){_adptr._domContentLoaded=!0;_adptr._loadWidgetsIfReady()});
 

Solution

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