Deleted Activities Still Show In Outlook (Doc ID 2064530.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Customer reported that if he deleted Activities (originally created in Outlook) in OSC, he can still see them in Outlook after synchronization

Activities should be deleted from both Outlook and OSC

The issue can be reproduced at will with the following steps:

1. Create activity/meeting in Outlook.
2. Run sync and push the activity to OSC.
3. Delete the activity in OSC
4. Run full sync
5. Calendar entry is still seen in Outlook.


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