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Internal Error: Server is Not Accessible. Contact System Administrator When Attempting To Publish BI Report (Doc ID 2065170.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to Publish BI report the following error is returned:

Internal Error: Server is not accessible. Contact System administrator

The weblogic console displays the following:
HIERARCHY_REQUEST_ERR: An attempt was made to insert a node where it is not permitted
This does not get displayed in the logs even with debug level selected.

 

The BI catalog does get updated with the Data model and template

Cause

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In this Document
Symptoms
Cause
Solution
References


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