Unable To Access Listen And Analyze Topics (Doc ID 2065283.1)

Last updated on OCTOBER 12, 2015

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Unable to access the Topics portion of Listen & Analyze.

When navigating to Topics an error message displays stating "This website is under heavy load. We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms