Idea Owner On Listing Page Does Not Consistently Display Owners Assigned Instantis EnterpriseTrack (Doc ID 2065463.1)

Last updated on MAY 25, 2016

Applies to:

Instantis EnterpriseTrack - Version 9.0.2.0 and later
Instantis EnterpriseTrack Cloud Service - Version 9.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Idea Listing Page not displaying all Owners assigned to Idea, even though there are owners assigned.

The issue can be reproduced at will with the following steps:

1. Open the Ideas Listing Page
2. Filter on Next Action column, select "Create Proposal/Reject Idea"
3. Notice that even though the Owner has been assigned, Most ideas do not display the owner on the list page
4. To verify there is an owner assigned, click the title link to the idea, and view the Owner is assigned.

Cause

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