Fusion Time and Labor: "Remote Region" Error While Invoking FSM Task "Manage Time Layout Sets: Calendar Entry Layout" (Doc ID 2066096.1)

Last updated on OCTOBER 14, 2015

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Time and Labor - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

An error occurred while invoking task Manage Time Layout Sets: Calendar Entry Layout from Setup and Maintenance


ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #20":
An error occurred while invoking task Manage Time Layout Sets. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..



STEPS
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The issue can be reproduced at will with the following steps:
Navigation: Workforce Deployment -- Define Time and Labor – Define Time Entry Configuration -- Manage Time Layout Sets
1. Click on Layout Name
2. Update Layout Set
3. Complete layout steps for:
• Time Entry Layout
• Time Review Layout
• Time View Layout
• Time Approval Notification Layout
4 .Then Configure Layout of Calendar Entry Layout
5. Edit Layout
6 Without changing anything, (although there is a need to change Project Number and Task Number) click on Next
7. The error message appears


Cause

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