Unable To Create Activities From Customers (Doc ID 2066519.1)

Last updated on OCTOBER 25, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Not able to create and view activities on the account page
User is not part of the Sales team but he can view the details of the account.

 

Expected Behavior

Should be able to create and view activities on the account page even when user don't have view access to the account.


Reproducible Steps

1. Log into Fusion Applications
2. Navigate to Activities
3. Create and View activity


Due to this issue, user has view access to the account but unable to create activities

Cause

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