Exception (struct ml::rethrowable_exception) encountered: "resource id 'lbl.salesParty.fld.CreatedBy' not found" (Doc ID 2067799.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

After adding a column and removing it (Created By) from Outlook Pages in Opportunity Object, we cannot perform a first sync and install new customization in our Outlook

 Internal error: Oracle Sales Cloud for Outlook has encountered an error. Please contact your system administrator.


error in logs...

[15-10-14 15:32:17.044765,T6472] [ERROR] [gen]: Exception (struct ml::rethrowable_exception) encountered: "resource id 'lbl.salesParty.fld.CreatedBy' not found"
[15-10-14 15:32:17.044765,T6472] [ERROR] [gen]: Exception: id=1308930673704476508, file ex_trace.0014.txt
[15-10-14 15:32:17.060365,T6472] [ERROR] [gen]: Exception: id=1308930673706036529, file ex_trace.0014.txt
[15-10-14 15:32:17.075965,T6472] [ERROR] [Tray Icon]: Internal error: Oracle Sales Cloud for Outlook has encountered an error. Please contact your system administrator.
[15-10-14 15:32:17.091565,T6472] [info] [Customization Manager]: Loading stub application using "repair failed" state
[15-10-14 15:32:17.091565,T6472] [debug] [gen]: queue executor #14 destroyed

Cause

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