OUTLOOK : Cannot Create A New Contact Salutary Introduction Field Is Required (Doc ID 2068268.1)

Last updated on OCTOBER 20, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Microsoft Outlook

When attempting to Create new contact,
the following error occurs.

ERROR
-----------------------
Salutary Introduction is required


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Create new contact
3. Save
4.Error appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Create new contacts .

Cause

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