Promotion Potential Report Help Not Working (Doc ID 2068353.1)

Last updated on OCTOBER 20, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Global Human Resources

ACTUAL BEHAVIOR
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When a Manager is in the Promotion Potential Report and clicks on Help and then on the expand arrow, the help box disappears.
This has been happening for a while now, in all PODS and for any manager login

EXPECTED BEHAVIOR
-----------------------
The help box to still be present

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manager Resources dashboard > Promotion Potential Analytics
2. Activate the Help and select question mark on report
3. Click "Where do promotion-readiness values come from?" or the expand arrow
4. Help box disappears and not displays the help

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finish testing.
MilestoneDate (YYYY-MM-DD): 2015-08-10

Cause

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