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Commission Still Calculating Based on Old / Wrong Rates (Doc ID 2069076.1)

Last updated on MARCH 06, 2024

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

User has a transaction that calculated commission.

After changing the rates on the rate table , calculation is still calculating with the original rate instead of the new rate.

STEPS
1. Create transaction
2. Run processes through calculation.
3. Modify the rate table
    Navigator > Compensation Plans > Manage Rate Tables
4. Run Deploy Compensation Plan
    Navigator > Participant Assignments > Processes > Deploy Compensation Plan
5. Run Calculation
    Navigator > Credits and Earnings > Manage Calculation Processes

Cause

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In this Document
Symptoms
Cause
Solution


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