Primary Contact Filed Is Not A LOV, But A Text Field (Doc ID 2069265.1)

Last updated on OCTOBER 22, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Primary contact field is showing up as a text field.

 

Reproducible Steps

  1. Log into Fusion Applications
  2. Click Home icon
  3. Click Sales > Household
  4. Click Create Household
  5. Specify Name, address. Note the primary contact field
  6. Enter a valid contact eg 'Ralf Dunlop' and click Save and continue button.
  7. Note the primary contact lov in Edit page. It is blank
  8. Click Account card
  9. Click Create Account button
  10. Note the primary contact field. It is a lOV

Changes

Expected Behavior

Field displayed should be consistent and functional.
In case user enters a value in the existing field the same should get validated and displayed in edit page as well.

Cause

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