Invoice Approval Emails Are Not Being Sent (Doc ID 2069852.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
---------------

Email notifications are not being sent/received to approvers. Invoices are appearing in the approvers BPM worklist

EXPECTED BEHAVIOR
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Approvers should receive the email notifications

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see invoice approvals

Cause

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