Issue Accessing Engage - 503 Service Unavailable (Doc ID 2070459.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

 There is an error while trying to access Engage.


ERROR
-----------------------
503 Service Unavailable
No server is available to handle this request.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to accounts.vitue.com
2. Login with valid credentials
3. Using the main navigation, switch to Engage

 

Cause

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