Remote Region Error When Creating A New Revenue Scheduling Rule (Deferred Revenue) (Doc ID 2071084.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Transactions

When attempting to Create a new Revenue Scheduling Rule, the following error occurs:

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #7":
An error occurred while invoking task Manage Revenue Scheduling Rules. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Task: Manage Revenue Scheduling Rules
2. Create a new Revenue Scheduling Rule
3. Click Done.
4. The new rule seems to be created.
5. Click Save to commit.
6. Error occurs. Rule is NOT saved.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set up Revenue Scheduling Rules

Cause

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