Automate The Process, If SOA / Siebel Down Unsynched Records Are Chosen And It Should Sync With Siebel (Doc ID 2071222.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.9.2.0 version, CX Integration

We are using Oracle provided Bi-Di solution between sales cloud and siebel.

Because of some reasons SOA is down, all records which we created in sales cloud which remains in OSC only.

I want to automate the process, when SOA is up and running the unsync records will be chosen and it should sync with siebel.

Oracle provided retry functionality, in that retry functionality we should open each and every record and click in "Retry Sync" button. We are trying to implement the function like which will choose all not sync records and do the process.

Can you please suggest any other approach which we can implement the above functionality?
 

Solution

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